A Conceptual Model of Knowledge Management for Strategic Technology Planning in the Value Chain

Citation:

Suarez-Nunez, Monahan, and Vojak (2008). “A Conceptual Model of Knowledge Management for Strategic Technology Planning in the Value Chain” in Dwivedi and Butcher (eds.) Supply Chain Management and Knowledge Management – Integrating Critical Perspectives in Theory and Practice (Palgrave).

Abstract:

Strategic technology planning in the value chain shares many key features with order quantity planning in the supply chain, including such knowledge management issues as the communication of demand between multiple levels of a chain and the observation of ‘bullwhip’ as demand is distorted when one moves upstream in the chain. Conversely, strategic technology planning in the value chain and order quantity planning in the supply chain differ in some important respects, including multiple options for the direction of information flow in strategic technology planning, the complex interdependence between the product attributes of different elements in strategic technology planning, and the more strategic, as opposed to logistic, nature of strategic technology planning. In this work we build off of both these similarities and differences to develop, for the first time, a detailed conceptual model of knowledge management for strategic technology planning in the value chain.